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IT Solutions Analyst
Head Office - Torrensville

About our business

We’re on a mission! As the largest independent grocery retailer in Australia, Drakes Supermarkets is expanding to provide more high-quality shopping experiences for our customers.


Now we have an opportunity within our National Head Office for an IT Solutions Analyst to join us on our journey.


About you

We’re looking for someone who has a positive and fun attitude, is proactive and can influence change. Someone who can challenge thinking to get the best outcome. Our pace is fast, so you’ll have adaptability to thrive in a fast-changing environment.


What you’ll be doing

You’ll be working with the business to support new initiatives, strategic projects and to enhance the production environment of business critical applications.


We have a number of systems undergoing transformation and we are seeking an experienced solutions analyst who can quickly understand the business context and work as part of a multi-disciplinary team to ensure enhancements, upgrades and new functionality meets the needs of the business.


You will be working with the business to: 

  • Perform process analysis and documentation of business requirements.
  • Provide configuration and implementation services across multiple applications/platforms.
  • Ensure solutions meet specifications using thorough testing and verification processes.
  • Support business as usual processes and enable efficient business practices.
  • Facilitate change management activities with minimal disruption.
  • Consult and facilitate open communications with key stakeholders.
  • Ability to manage multiple projects and prioritise effectively.


Your Skills & Experience:

  • Significant knowledge and experience in a solutions analyst role, including:
    • Process modelling and requirements definition
    • Structured Systems Development
    • Defining and executing acceptance criteria to meet quality expectations
    • Supporting organisational change management and support including training
    • Liaison with 3rd parties to communicate business concepts and requirements
  • Previous Retail, FMCG or logistics/supply chain experience is highly desirable
  • Knowledge of Infor M3 and Demand+ or other similar ERP and demand fulfilment solutions is highly regarded

Benefits and perks

  • Competitive salary package
  • Team member discount for all Drakes stores
  • Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!


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