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Customer Service Manager
Drakes Mini Grange
Exciting career opportunity
Dynamic growing company
Manage your own department
The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the service to meet the specific needs of the customers within the local area.
Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:
Significant front end and POS knowledge
Unparalleled commitment to customer service
Experience in leading and managing teams
Accurate team rostering
Passion and enthusiasm, with a very "hands on" approach
Excellent communication skills
Ability to liaise with both team members and management
Ordering and cost control expertise
Strong leadership and delegation skills
Ability to coach, train and performance manage team members
Commitment to work health and safety standards
To succeed within our organisation, applicants must be able to:
Display a passion for customer service
Express a positive "can do" attitude
Problem solve
Lead by example
Motivate a team
Communicate effectively with management, employees, customers and external stakeholders
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